Should your cremation provider express empathy and support for your family or just take your money?
Certainly your expectation is to receive quality service from caring professionals.
Unfortunately there has become a lack of professionalism in the cremation provider industry. Traditional firms have the knowledge, background and attitude to offer compassion when your loved one has died, but there are more and more and more cheap cremation shops opening every year with one desire in mind... Take your money and tell you thank you. Please research your providers history before using their service. The cheapest place is not always the best results.